Privacy policy

(valid from 2018-06-02)

Upplands Ballongflyg AB protects your personal integrity and always strives to protect your personal data in the best possible way. We aim to comply with all applicable data protection laws and regulations.

This privacy policy helps you understand, among other things, what kind of information we collect and how it is used. By using our website, you consent to the processing of your personal data as described below.

Upplands Ballongflyg AB ("we"), organization number 559149-7572, is the data controller for the processing of your personal data.

1. Collection of information

We collect information from you when you visit our website, make a purchase, book your experience, contact our customer service and/or participate in a competition. The information collected includes your name, home address, email address, telephone number, payment details and/or other case-related information.

In addition, we automatically receive and save information from your computer and browser, including your IP address, software and hardware details and the page requested.

This website may contain links to other websites that are not under our control. When you are linked to another website, you should read the privacy policy of that site. Please note that we are not responsible for the processing of your personal data by other websites.

2. Use of information

The information we collect from you may be used to:

Managing the purchase of an experience

Managing the booking of an experience

Personalizing your experience and meeting your personal needs

Improving our website

Improving our customer service and your need for help

Contact you by email, SMS and/or post

Administering a competition, offer or survey

Be able to comply with the company's legal obligations, such as regulatory decisions or accounting requirements.

Your data is retained for as long as necessary based on legal requirements or to fulfill our commitments to you. Regardless, your data is never stored for longer than is allowed under current personal data legislation.

3. E-commerce security

We are the sole owner of the information collected on this website. Your personally identifiable information will not be sold, exchanged, transferred or shared with any other company, for any purpose, without your consent, except as required to fulfill a request and/or transfer, e.g., to a third party. to send an order or make a reservation.

4. Disclosure to third parties

We do not sell, trade, or otherwise transfer personally identifiable information to third parties. This does not include trusted third parties who help us run our website or our business, with the requirement that these parties agree to keep the information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations involving a potential risk to the physical safety of any person, violations of our terms of use, or other occasions when the law requires it.

5. protection of information

We take a variety of security measures to protect your personal data and therefore use advanced encryption methods to protect sensitive data transmitted over the internet. Only employees who are required to perform a specific job (e.g. billing or customer service) have access to personally identifiable information. The computers/servers used to store personally identifiable information are stored in a secure environment.

6. Unsubscribe

We use the email address you provide us with to send you information and updates regarding your order, your reservation, occasional newsletters, related product information, etc. If you no longer wish to receive such messages, you will find information on how to unsubscribe at the end of each email.

7. cookies

Our cookies improve access to our website and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting the user's interests. Our use of cookies is not at all linked to personally identifiable information on our website.

8. contact

You have the right to know what personal data is being processed about you. If you want such information, you should submit a written request to us. In accordance with the applicable personal data legislation, the request must be submitted by mail, signed by you, to the address indicated on this website. It cannot be sent by e-mail.

If you have questions, comments or complaints regarding Upplands Ballongflyg AB's processing of personal data and compliance with the privacy policy, you are welcome to send an email to